Pay with Bank (Instant EFT)

Kora enables business to accept payments from South African customers by setting up the Pay with Bank (Instant Electronic Fund Transfer or Instant EFT) mandates on their customers’ bank account. This will not only streamline collections for the business but also enable effortless payments for customers. The Pay with Bank (Instant FET) method on Kora is currently only available on the Checkout.

The Pay with Bank (Instant EFT) payment method is straightforward, secure and fast - customers can make payments in four (4) simple steps:

1. Customer selects a bank:
   The customer first chooses the “Pay with Bank” payment option on the Checkout. The customer is then expected to select their bank from the list of available banks for this payment method. If the customer’s preferred bank is not one of the options on the list, they can recommend the bank to Kora to make it available in a future update. We are continuously updating the list of banks for this payment method.

   

2. Customer enters bank details:
   Depending on the bank, the customer would be redirected to their bank portal where they can safely enter either their account number, user number or any such unique ID as required by their bank. This information is used to validate that the customer is an account holder with the bank.

3. Transaction is authorized:
   The customer’s bank usually requires the customer to authenticate the transaction before it can be completed. This authentication may be done using an account password, an account PIN, an OTP (one-time PIN) generated through their banking app, or any other form of authentication set by the customer’s bank. With a successful authorization, authentication checks and sufficient balance a successful charge is made on the customer’s account.

4. Payment is verified:
   Once the customer has been charged successfully, the transaction will be recorded on the Kora dashboard as successful.

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Please, note that customers who choose to use Pay by Bank (Instant EFT) on Checkout should have online/internet banking enabled on their bank accounts.

Testing Pay with Bank (Instant EFT) on the Sandbox environment

To test this payment method (without using live credentials and real money), a sandbox implementation has also been provided, with appropriate test instructions. Simply switch to test mode on your dashboard to use test Checkouts.