How do I initiate withdrawals on the merchant dashboard?

To initiate withdrawals on the Kora (merchant) dashboard, please follow these steps:

  • Go to the "Balances" section
  • Select "Withdraw"
  • Click on "To bank account".
  • Fill in the customer's bank account details where you would like to complete the payout
  • Enter your preferred amount
  • Click on "yes, confirm " to initiate a withdrawal successfully.